Privacy Policy

This Privacy Policy describes how we collect, use, store, and protect personal information submitted by all users when visiting and shopping on our website. The core purpose of this policy is to protect user personal privacy and ensure all personal data is processed in a safe, transparent, and appropriate manner. By accessing and using this website, users acknowledge and agree to the information collection and usage rules stated in this policy.

Information We Collect

We only collect necessary personal information that is actively submitted by users during browsing, order placement, and customer service communication. We do not automatically collect hidden user data or obtain private information without user consent.

The information we collect mainly includes basic order and delivery information required to complete shopping services. This includes user name, contact information, shipping address, payment related information, and order transaction records. All collected information is only used to support normal website operation, order processing, logistics delivery, and after-sales service.

We may also collect simple user feedback and consultation content generated during user communication with our customer service team. Such information is only used to understand user needs, solve user problems, and optimize product and service experience.

How We Use Your Information

All user personal information we collect is used for legitimate and necessary service purposes only. We strictly prohibit unauthorized commercial use, private sharing, or illegal leakage of user information.

Firstly, user information is used to process and complete user orders, including order confirmation, product packaging, outbound delivery, logistics arrangement, and accurate delivery to the designated address. Complete and accurate user information ensures the smooth completion of each transaction and avoids delivery errors or order delays.

Secondly, user data is used for after-sales service support, including return and refund processing, order verification, user problem response and follow-up processing. Effective information management helps us quickly respond to user service needs and protect user shopping rights and interests.

In addition, we use qualified user data for internal website operation optimization and product improvement. We analyze overall user shopping preferences and product popularity to adjust product categories, optimize page display, and improve overall user shopping experience. All such analysis adopts overall anonymous data statistics and will not involve individual user private information.

Information Storage and Protection

We adopt strict data security management measures to protect user personal information from unauthorized access, disclosure, modification and loss. All user data is stored in secure and standardized server systems with complete data encryption and access restriction mechanisms.

We set up standardized data management processes and internal access permissions. Only designated operation and service personnel who need to contact user information for work can obtain relevant data, and all personnel strictly abide by information confidentiality obligations. No internal staff shall inquire, copy, disclose or use user private information without authorization.

We will only retain user personal information within the time necessary to complete service and transaction records. After the data no longer needs to be retained for service support and record verification, we will take standardized and safe ways to clear and process user data to avoid redundant storage of private information.

Information Sharing and Disclosure

We will never sell, rent or trade user personal information to any third-party commercial institutions for profit. We will not actively disclose user private information to irrelevant third parties without user voluntary consent.

In the necessary links of order fulfillment, we may transmit the minimum required user delivery information to logistics and service providers involved in order transportation and delivery. All cooperative institutions have strict data confidentiality management mechanisms and can only use user information to complete corresponding service work. No cooperative institution shall use user information for other purposes.

User Rights

Users have the right to check, confirm and sort out their personal information and order data stored on our website. Users can apply for information inquiry, data correction and data deletion through official contact channels when they need to adjust personal information or clean up historical data.

Users have the right to refuse unnecessary information submission. Users can choose to provide only the necessary information required for order transaction and service completion, and will not be affected in normal shopping and service enjoyment.

If users have doubts or dissatisfaction with our information processing rules, they can feedback through the official contact page. We will respond to user questions in a timely manner and make reasonable adjustments and optimizations according to user needs on the premise of ensuring website service security and standardized operation.

Policy Update

We reserve the right to appropriately adjust and optimize the content of this privacy policy according to website operation and service iteration needs. All updated policy contents will be displayed on the official website page in a timely manner. The updated policy will take effect automatically after publication and will be applicable to subsequent user browsing and shopping behaviors.

Users are welcome to check this policy regularly to understand the latest information protection rules. Continued use of the website after policy update indicates user recognition and acceptance of the latest privacy protection terms.